ISO 20000 – IT Service Management
ISO 20000 stands as the premier international standard for IT Service Management (ITSM), providing organizations with a comprehensive framework for delivering high-quality IT services that align with business needs and drive organizational success. As the only internationally recognized standard specifically focused on IT service management, ISO 20000 has become essential for organizations seeking to optimize their IT operations, improve service quality, and demonstrate their commitment to excellence in IT service delivery.


